Recently, it has come to the attention of KEPRO that some Medicare notices have incorrect contact information, including the Important Message from Medicare and the Notice of Medicare Non-Coverage. It is important that the correct information be on these notices, so that Medicare beneficiaries are able to access KERPO if they would like to file an appeal. Please take a moment to review your organization’s notices and make sure that the information has been updated. For the correct phone number for your state, or for additional information on the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) Program, please visit our website, www.keproqio.com/bene/helpline.
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